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#share-whatsapp svg{width:17px;height:17px;flex:none}.share-followup{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:10px 16px;border-radius:8px}.public .grid2{grid-template-columns:repeat(2,minmax(0,1fr));min-width:0;max-width:100%}.public .grid2>label{min-width:0;max-width:100%;overflow-wrap:anywhere}.public .grid2 [name=requestDate]{display:block;inline-size:100%;max-inline-size:100%;min-inline-size:0;-webkit-min-logical-width:0;box-sizing:border-box}.public .grid2 [name=requestDate]::-webkit-date-and-time-value{min-width:0}@media(max-width:700px){.public .grid2{grid-template-columns:minmax(0,1fr)}}@supports (-webkit-touch-callout:none){.public .grid2 [name=requestDate]{-webkit-appearance:none;appearance:none;width:100%;max-width:100%;min-width:0;margin-left:0}.public .grid2 [name=requestDate]::-webkit-calendar-picker-indicator{display:block;opacity:1}}.sort-heading{display:inline-flex;align-items:center;gap:4px;min-height:30px;padding:2px;border:0;background:transparent;color:inherit;font-size:inherit;text-align:left;white-space:nowrap}.sort-heading:hover{background:#dcefff}.sort-heading span{color:#216da1;font-weight:700}@media(max-width:700px){.public{padding:18px 12px 36px}.public .card{padding:18px 16px}.public .intro{margin:18px 0}.public .grid2{grid-template-columns:minmax(0,1fr);gap:0}.public label{min-width:0;margin-bottom:16px}.public .section-title{margin:8px 0 15px;padding-bottom:10px}.public .section-title.form-footer{margin-top:22px}.public #location-note{margin:3px 0 0;line-height:1.35}.public .contact-note{margin:0 0 14px}.public .outlet-input input{min-width:0}.public [name=requestDate]{margin-left:0}.section-heading #issue-filter{min-width:140px}}.dashboard-main .topbar{display:flex;align-items:flex-start;flex-wrap:wrap}.dashboard-main .header-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap;flex-shrink:1;min-width:0}.dashboard-main .header-actions .link-small{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:7px 10px;border:1px solid var(--line);border-radius:8px;background:#fff;font-size:12px;white-space:nowrap}.dashboard-main .header-actions .language-picker select{min-height:40px}@media(max-width:700px){.dashboard-main .header-actions{width:100%;margin-left:0;justify-content:flex-start}.dashboard-main .header-actions .link-small{padding:7px 10px}}.count-basis{margin:-9px 0 12px;font-size:11px}.sla-summary{background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px 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solid #dce8f0;border-radius:10px;padding:12px;margin:5px 0 12px;min-width:0;background:#f8fbfe}.public .nearby-panel[hidden]{display:none}.public .nearby-panel h3{margin:0 0 8px;font-size:14px}.public .nearby-list{max-height:210px;overflow-y:auto;overscroll-behavior:contain}.public .nearby-choice{display:block;width:100%;text-align:left;border-radius:6px;margin:3px 0;padding:8px 9px;overflow-wrap:anywhere}.public .nearby-choice strong,.public .nearby-choice small{display:block}.public .nearby-choice small{font-size:12px;font-weight:400;color:var(--muted);line-height:1.4;margin-top:2px}.public .nearby-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}.public .nearby-actions button,.public .remove-location-pin{font-size:12px;padding:7px 9px;min-height:36px}.public .nearby-attribution{font-size:11px;margin:8px 0 0;color:var(--muted)}.public .remove-location-pin{margin:3px 0 13px}@media(max-width:460px){.public .nearby-actions button{flex:1 1 auto}.public .nearby-panel{padding:9px}.public .nearby-choice{padding:8px}}.dashboard-overview-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.dashboard-overview-head .dashboard-range{margin:0;min-width:0}.cancelled-summary{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:7px 12px;border-color:#d4dde5;background:#ebeff3;color:#5d6d7c;font-size:13px}.cancelled-summary strong{font-size:19px;font-variant-numeric:tabular-nums}.cancelled-summary .status-dot{width:9px;height:9px}.stats.four-dashboard-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:14px 0 9px}.four-dashboard-stats .stat{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:0;min-height:166px;text-align:center;padding:14px 12px 12px}.four-dashboard-stats .stat:not(.stats-card){justify-content:space-between}.four-dashboard-stats .stat-label{justify-content:center}.four-dashboard-stats .status-dot{width:10px;height:10px}.four-dashboard-stats .stat>strong{font-size:52px;line-height:1;margin:auto 0;font-variant-numeric:tabular-nums}.four-dashboard-stats .stat-note{display:block;width:100%;margin-top:0;padding-top:8px;border-top:1px solid #d7e3eb;font-size:12px;font-weight:400;line-height:1.35;color:#577186;overflow-wrap:anywhere}.four-dashboard-stats .stats-card{align-items:stretch;justify-content:flex-start;gap:8px;border:2px solid #a9cee8;background:#eef7fe;box-shadow:0 2px 10px #1b5b7f12}.four-dashboard-stats .stats-card:hover{transform:none;filter:none}.stats-card h2{font-size:16px;margin:0;padding-bottom:6px;border-bottom:1px solid #cde2f2;color:#234960}.stats-metrics{display:grid;gap:7px;min-width:0}.stat-average{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:7px 5px;border:1px solid #d5e1e9;border-radius:8px;background:#fff;min-width:0;line-height:1.25}.stat-average-label{font-size:12px;color:#526c7b;font-weight:500;overflow-wrap:anywhere}.stat-average-value{font-size:21px;font-weight:700;font-variant-numeric:tabular-nums;margin-top:2px}.stat-average-value small{font-size:12px;font-weight:500}@keyframes status-breathe{50%{opacity:.7;transform:scale(1.15)}}.four-dashboard-stats .status-dot,.cancelled-summary .status-dot{animation:status-breathe 3.6s ease-in-out infinite}@media(prefers-reduced-motion:reduce){.four-dashboard-stats .status-dot,.cancelled-summary .status-dot{animation:none}}@media(max-width:1150px){.stats.four-dashboard-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.four-dashboard-stats .stat{min-height:150px}}@media(max-width:650px){.stats.four-dashboard-stats{grid-template-columns:minmax(0,1fr)}.dashboard-overview-head .dashboard-range{flex:1 1 auto}.cancelled-summary{margin-left:auto}.four-dashboard-stats .stat{min-height:125px}.four-dashboard-stats .stat>strong{font-size:43px}}.public .outlet-field-wrap{position:relative;min-width:0}.public .outlet-field-wrap>label{margin-bottom:0}.public .outlet-field-wrap .nearby-panel{position:absolute;top:calc(100% - 10px);left:0;width:100%;max-height:min(300px,45dvh);overflow-y:auto;z-index:30;margin:0;box-shadow:0 12px 32px #19364a2b}.public .outlet-field-wrap .nearby-panel[hidden]{display:none}.public .outlet-field-wrap #location-note{min-height:2.7em}.public .nearby-attribution{font-size:12px;line-height:1.45;overflow-wrap:anywhere}.public .nearby-attribution a{text-decoration:underline;text-underline-offset:2px}@media(max-width:460px){.public .outlet-field-wrap .nearby-panel{max-height:min(250px,42dvh);padding:10px}}.public .outlet-field-wrap .nearby-panel{background:#fff;padding:6px 8px 8px}.public .nearby-list{max-height:min(225px,32dvh)}.public .nearby-choice{display:block;width:100%;min-height:42px;margin:0;padding:9px 10px;border:0;border-bottom:1px solid #e3ebf0;border-radius:0;background:#fff;color:inherit;text-align:left;font-size:13px;line-height:1.4;overflow-wrap:anywhere}.public .nearby-choice:hover,.public .nearby-choice:focus-visible{background:#eaf4fc;outline:2px solid #75b8e6;outline-offset:-2px}.public .nearby-actions,.public .nearby-attribution{margin-top:5px}@media(max-width:460px){.public .outlet-field-wrap .nearby-panel{padding:5px 7px}.public .nearby-choice{padding:9px 8px}}.tone-open{background:#ffebeb;color:#9b3039;border-color:#edb7b9}.tone-open:hover{background:#ffe2e3}.tone-pending{background:#fff3da;color:#795516;border-color:#ebd5a4}.badge.open{background:#fbe2e3;color:#9b3039}.badge.pending{background:#fff0cf;color:#805917}.badge.assigned{background:#e0f0ff;color:#1d6299}.badge.completed{background:#e3f2e9;color:#2f6c4e}.request-dialog .steps li:nth-child(1){z-index:4}.request-dialog .steps li:nth-child(2){z-index:3}.request-dialog .steps li:nth-child(3){z-index:2}.request-dialog .steps li:nth-child(4){z-index:1}.request-dialog #edit-fields{background:#f8fbfe}.request-dialog .request-date-editor .date-hour-fields{display:flex;gap:8px;flex-wrap:wrap}.request-dialog .request-date-editor .date-hour-fields>input{min-width:160px;flex:1}.request-dialog .request-date-editor .date-hour-fields>select{min-width:110px;width:auto;flex:none}.v15-stats{margin:10px 0 16px;border:2px solid #a9cee8;background:#eef7fe;padding:15px}.v15-stats .stats-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.v15-stats .stat-average{min-height:86px}.section-heading #dashboard-status-filter{width:auto;min-width:150px;min-height:40px;margin:0;padding:7px 30px 7px 11px;font-size:13px}.section-heading #issue-filter{margin-left:auto}@media(max-width:850px){.v15-stats .stats-metrics{grid-template-columns:1fr}.v15-stats .stat-average{min-height:65px}}.back-to-top{position:fixed;top:auto;left:auto;right:calc(var(--back-top-right,16px) + env(safe-area-inset-right));bottom:calc(var(--back-top-bottom,16px) + env(safe-area-inset-bottom));transform:none;align-self:auto;width:44px;height:44px;min-height:44px;margin:0;padding:0;z-index:25;display:grid;place-items:center;font-size:22px;line-height:1;color:#216a9c;border-color:#bdd8eb;background:#f4faff;box-shadow:0 3px 14px #17385029}.back-to-top[hidden],body:has(dialog[open]) .back-to-top{display:none}.dashboard-main,.work-main{padding-bottom:calc(76px + env(safe-area-inset-bottom))}@media(max-width:700px){.back-to-top{width:44px;min-width:44px}}.request-card.needs-action.is-overdue,.request-card.is-overdue{border:2px solid #c94848;box-shadow:0 0 0 2px #e4474726,0 0 15px #cf393929;animation:overdue-nudge 30s ease-in-out infinite}.order-table tr.is-overdue{box-shadow:inset 3px 0 #c94848}.request-summary.is-overdue{border-color:#c94848;box-shadow:0 0 0 2px #e4474726}@keyframes overdue-nudge{0%,3.4%,to{transform:translate(0)}.7%,2.1%{transform:translate(-2px)}1.4%,2.8%{transform:translate(2px)}}@media(prefers-reduced-motion:reduce){.request-card.is-overdue{animation:none!important}}@media(min-width:701px)and (max-width:1100px){.v15-stats .stats-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:600px){.request-dialog .steps button{padding:6px 10px;font-size:10px}.request-dialog .step-number{display:none}.section-heading #issue-filter,.section-heading #dashboard-status-filter{width:calc(50% - 6px);min-width:0;margin:0}}